At University of Maryland Global Campus, Accessibility Services collaborates with students with documented disabilities and faculty to provide reasonable accommodations, auxiliary aids, and support services that are individualized and based on medical documentation, functional limitations, and a collaborative assessment of needs. To receive accommodations, students must complete the following process.

Step 1: Submit the Student Intake Form and Documentation

After a student has been admitted to the university, he or she should complete the Student Intake Form and submit it to Accessibility Services via e-mail to; fax to 240-684-2590; or mail to 3501 University Blvd. East, Adelphi, MD 20783.

If you are attending classes overseas, complete the intake form and e-mail your documentation to UMGC Asia or UMGC Europe.

A student requesting reasonable accommodations must provide appropriate documentation. The documentation guidelines are helpful in working with a medical provider or licensed professional to ensure evaluation reports are appropriate to document eligibility and support requests for reasonable accommodations.

The Accessibility Services staff is available to answer any questions regarding documentation guidelines. The university will not pay medical providers or reimburse students for services rendered to meet the above documentation requirements.

Students are encouraged to start preparing as early as possible; some accommodations require significant planning in advance of the semester.

Step 2: Intake Interview

After the Student Intake Form and documentation are received and reviewed, an Accessibility Services staff member will contact the student to schedule an intake interview via phone, e-mail or in person. At the intake interview, the Accessibility Services staff member and the student will discuss the student’s eligibility and individual needs. Accessibility Services and the student will tentatively agree on accommodations, campus resources, policies, procedures and responsibilities.

Step 3: Accommodation Notification Letter Developed

After the intake interview has been conducted, an Accommodation Notification Letter will be developed to identify the agreed-upon accommodations. The student will receive a copy of the Accommodation Notification Letter for his or her records.

Step 4: Communicate with Instructors

It is crucial that students keep instructors informed when requesting use of an accommodation. At the student’s request, copies of the Accommodation Notification Letter can be distributed to instructors. It is the student’s responsibility to communicate his or her accommodation needs to instructors as soon as possible.

Step 5: Contact Accessibility Services Each Semester

It is the student’s responsibility to request services and request Accommodation Notification Letters prior to the beginning of each semester. After receiving the request, Accessibility Services staff will review the accommodation needs for the coursework. Accessibility Services will contact the student if additional information is needed to process a request.